- We GENUINELY CARE. We want what is best for you. You are our priority, and your input matters.

- We understand how hard it is. We meet you where you are and take it from there.  If you question how we can help you, or you've had a great experience in the past, we treat you with the same dedication and concern.

- We acknowledge that we are human, too. We aren't perfect, we don't know all the answers, and we don't claim to. We can learn as much from you as you can learn from us.

- We are always learning new techniques, interventions and general information in the field. We ensure we have the most up to date knowledge so we can best serve you.

- We do our best to make you feel SAFE and SUPPORTED. Every patient is different, so our approach is different for everyone we see.

- We want you to get better. We don't want to keep you here just for the sake of it. Our greatest success is for you to independently apply all the skills you learn, and to feel confident when doing so.